Provides the ability to identify, manage and progress instances of Overlimit, Arrears, Financial Difficulty etc. Provides the capability to allow Debt Management strategies to be deployed, focused on Customer Contact, Treatment & Recoveries and being able to move the customer account(s) back up-to-date. This also includes the ability to manage debt in relation to Debt Sale, Insolvency, Probate etc and execute strategy to meet regulation and financial goals.
Benefits
Ability to select and segment accounts appropriate to their position in the collections lifecycle and/or client specific policy (eg Risk).
Platform capability to support common forms of Collections Treatments and Forbearance Options. Including Promise to Pay, Arrangements, Settlements, Breathing Space, Payment Holiday and Holdout Exceptions.
Ability to support client policy around the use of DCA at designated points in the collections Lifecycle.
Ability to support the use of debt management companies by customers with account(s) in collections.
Ability to support the sale of debt at a designated point in the Collections Lifecycle.
Ability to externalise Communication Events as determined by Collection Strategy.
Ability to integrate (and/or consume outcomes) from client 3rd parties providing services around the following business process: Probate / Deceased, Insolvency / Bankruptcy, Vulnerability.
You must have the correct customer identifier accountId for which you are enquiring about it, this is the Customer Number from FiServ or CustomerId when using Stratus.
To use this service, you must:
- Provide a standard NewDay MSI service authorization JWT access token.
- Be on the internal NewDay network to access this API currently, and be allowlisted in our API firewall.
- Your identity will be authorised against Collection’s Role Based Authorisation Controls, which we will need to setup for you in advance. Please discuss with us here: Collections Teams Channel.
- The endpoints each role can access are described in more detail below.
You can use this API, if you do any of the following:
- Setup any treatments for an account in Collections.
- Update any treatments for an account in Collections.
- Calculate income and expenditure for a particular account to see how much a customer can afford for their repayment.
This section describes the default relationship between Roles and Endpoints. Any tenant / environment specific overrides are not shown.
| Method | Route |
|---|---|
get | /collections/collectionId |
get | /collections/collectionId/collection-account |
get | /collections/collectionId/insolvency/history |
get | /collections/collectionId/scheme/history |
get | /collections/collectionId/treatment-eligibility |
get | /collections/affiliates/affiliateId |
| Method | Route |
|---|---|
get | /collections/collectionId |
| Method | Route |
|---|---|
get | /collections/collectionId |
post | /collections/collectionId/account-termination |
post | /collections/collectionId/arrangement/arrangementId/active |
delete | /collections/collectionId/arrangement/reason |
post | /collections/collectionId/arrangement/import |
get | /collections/collectionId/breathing-space/client |
post | /collections/collectionId/breathing-space/client |
delete | /collections/collectionId/breathing-space/client/reasonForCancellation |
put | /collections/collectionId/breathing-space/client/extend |
get | /collections/collectionId/breathing-space/drs |
post | /collections/collectionId/breathing-space/drs |
get | /collections/collectionId/breathing-space/drs-moratorium |
post | /collections/collectionId/breathing-space/drs-moratorium |
delete | /collections/collectionId/breathing-space/drs-moratorium/reasonForCancellation |
delete | /collections/collectionId/breathing-space/drs/reasonForCancellation |
get | /collections/collectionId/collection-account |
put | /collections/collectionId/collection-account |
post | /collections/collectionId/collection-account/dmc/dmcIdentifier |
put | /collections/collectionId/collection-account/dmc/dmcIdentifier/auth-status |
post | /collections/collectionId/debt-collection |
delete | /collections/collectionId/debt-collection/allocationId/recall |
put | /collections/collectionId/debt-collection/allocationId/recall |
put | /collections/collectionId/debt-collection/allocationId/return |
post | /collections/collectionId/debt-sale |
delete | /collections/collectionId/debt-sale/allocationId/recourse |
put | /collections/collectionId/debt-sale/allocationId/recourse |
put | /collections/collectionId/debt-sale/allocationId/return |
post | /collections/collectionId/evidence-approval/processId |
post | /collections/collectionId/flexible-arrangement/arrangementId/nil-payment |
post | /collections/collectionId/flexible-hold/flexibleHoldId |
delete | /collections/collectionId/flexible-hold/flexibleHoldId/reasonForCancellation |
post | /collections/collectionId/insolvency |
put | /collections/collectionId/insolvency/insolvencyId |
delete | /collections/collectionId/insolvency/insolvencyId/reasonForCancellation |
post | /collections/collectionId/insolvency/insolvencyId/relationship |
delete | /collections/collectionId/insolvency/insolvencyId/relationship/relationshipId/reason/removalReason |
put | /collections/collectionId/insolvency/insolvencyId/review |
get | /collections/collectionId/insolvency/history |
get | /collections/collectionId/payment-holiday |
post | /collections/collectionId/payment-holiday/paymentHolidayId |
delete | /collections/collectionId/payment-holiday/paymentHolidayId/reasonForCancellation |
post | /collections/collectionId/payment-holiday/paymentHolidayId/active |
put | /collections/collectionId/payment-holiday/paymentHolidayId/extend |
post | /collections/collectionId/payment-holiday/paymentHolidayId/history |
get | /collections/collectionId/placements/history |
post | /collections/collectionId/probate |
delete | /collections/collectionId/probate/allocationId/recall |
put | /collections/collectionId/probate/allocationId/recall |
put | /collections/collectionId/probate/allocationId/return |
delete | /collections/collectionId/promise-to-pay/reason |
get | /collections/collectionId/re-age/history |
post | /collections/collectionId/scheme/schemeId |
delete | /collections/collectionId/scheme/schemeId/cancel/reasonForCancellation |
put | /collections/collectionId/scheme/schemeId/complete |
get | /collections/collectionId/scheme/history |
post | /collections/collectionId/settlement/arrangementId |
get | /collections/collectionId/vulnerable-hold |
delete | /collections/collectionId/vulnerable-hold/reasonForCancellation |
post | /collections/collectionId/vulnerable-hold/vulnerableHoldId |
| Method | Route |
|---|---|
get | /collections/collectionId |
get | /collections/collectionId/collection-account |
put | /collections/collectionId/collection-account |
post | /collections/collectionId/payment-holiday/paymentHolidayId |
get | /collections/collectionId/payment-holiday/history |
get | /collections/collectionId/placements/history |
post | /collections/collectionId/promise-to-pay |
get | /collections/collectionId/promise-to-pay/promiseDate |
get | /collections/collectionId/scheme/history |
get | /collections/collectionId/treatment-eligibility |
get | /collections/affiliates/affiliateId |
get | /collections/configuration |
| Method | Route |
|---|---|
get | /collections/collectionId |
| Method | Route |
|---|---|
post | /collections/collectionId/account-termination |
post | /collections/collectionId/account-termination/reverse |
post | /collections/collectionId/arrangement |
delete | /collections/collectionId/arrangement/reason |
post | /collections/collectionId/breathing-space/client |
delete | /collections/collectionId/breathing-space/client/reasonForCancellation |
put | /collections/collectionId/collection-account |
post | /collections/collectionId/debt-collection |
delete | /collections/collectionId/debt-collection/allocationId/recall |
put | /collections/collectionId/debt-collection/allocationId/recall |
put | /collections/collectionId/debt-collection/allocationId/return |
post | /collections/collectionId/debt-sale |
delete | /collections/collectionId/debt-sale/allocationId/recourse |
put | /collections/collectionId/debt-sale/allocationId/recourse |
put | /collections/collectionId/debt-sale/allocationId/return |
post | /collections/collectionId/flexible-hold/flexibleHoldId |
delete | /collections/collectionId/flexible-hold/flexibleHoldId/reasonForCancellation |
post | /collections/collectionId/insolvency |
put | /collections/collectionId/insolvency/insolvencyId |
delete | /collections/collectionId/insolvency/insolvencyId/reasonForCancellation |
post | /collections/collectionId/insolvency/insolvencyId/relationship |
delete | /collections/collectionId/insolvency/insolvencyId/relationship/relationshipId/reason/removalReason |
put | /collections/collectionId/insolvency/insolvencyId/review |
post | /collections/collectionId/payment-holiday/paymentHolidayId |
delete | /collections/collectionId/payment-holiday/paymentHolidayId/reasonForCancellation |
put | /collections/collectionId/payment-holiday/paymentHolidayId/extend |
post | /collections/collectionId/probate |
delete | /collections/collectionId/probate/allocationId/recall |
put | /collections/collectionId/probate/allocationId/recall |
put | /collections/collectionId/probate/allocationId/return |
post | /collections/collectionId/promise-to-pay |
delete | /collections/collectionId/promise-to-pay/reason |
delete | /collections/collectionId/scheme/schemeId/cancel/reasonForCancellation |
put | /collections/collectionId/scheme/schemeId/complete |
delete | /collections/collectionId/vulnerable-hold/reasonForCancellation |
post | /collections/collectionId/vulnerable-hold/vulnerableHoldId |
| Method | Route |
|---|---|
get | /collections/collectionId |
put | /collections/collectionId |
post | /collections/collectionId/account-termination |
get | /collections/collectionId/account-termination/history |
post | /collections/collectionId/account-termination/reversal-history |
post | /collections/collectionId/account-termination/reverse |
get | /collections/collectionId/affordability-assessments |
post | /collections/collectionId/affordability-assessments |
delete | /collections/collectionId/affordability-assessments/assessmentId |
get | /collections/collectionId/affordability-assessments/assessmentId |
put | /collections/collectionId/affordability-assessments/assessmentId |
post | /collections/collectionId/affordability-assessments/copy/assessmentId |
post | /collections/collectionId/arrangement |
delete | /collections/collectionId/arrangement/reason |
put | /collections/collectionId/arrangement/review |
post | /collections/collectionId/arrangements/calculate |
get | /collections/collectionId/arrangements/calculate/amount |
get | /collections/collectionId/arrangements/history |
get | /collections/collectionId/breathing-space/client |
post | /collections/collectionId/breathing-space/client |
delete | /collections/collectionId/breathing-space/client/reasonForCancellation |
put | /collections/collectionId/breathing-space/client/authorise-extension |
put | /collections/collectionId/breathing-space/client/complete |
put | /collections/collectionId/breathing-space/client/extend |
get | /collections/collectionId/breathing-space/client/history |
get | /collections/collectionId/breathing-space/drs |
post | /collections/collectionId/breathing-space/drs |
get | /collections/collectionId/breathing-space/drs-moratorium |
post | /collections/collectionId/breathing-space/drs-moratorium |
delete | /collections/collectionId/breathing-space/drs-moratorium/reasonForCancellation |
put | /collections/collectionId/breathing-space/drs-moratorium/complete |
put | /collections/collectionId/breathing-space/drs-moratorium/end-date |
get | /collections/collectionId/breathing-space/drs-moratorium/history |
delete | /collections/collectionId/breathing-space/drs/reasonForCancellation |
put | /collections/collectionId/breathing-space/drs/complete |
get | /collections/collectionId/breathing-space/drs/history |
get | /collections/collectionId/charge-off/history |
get | /collections/collectionId/collection-account |
put | /collections/collectionId/collection-account |
delete | /collections/collectionId/collection-account/dmc/dmcIdentifier |
post | /collections/collectionId/collection-account/dmc/dmcIdentifier |
put | /collections/collectionId/collection-account/dmc/dmcIdentifier |
put | /collections/collectionId/collection-account/dmc/dmcIdentifier/auth-status |
get | /collections/collectionId/collection-record/history |
delete | /collections/collectionId/debt-collection/allocationId/recall |
put | /collections/collectionId/debt-collection/allocationId/recall |
put | /collections/collectionId/debt-collection/allocationId/return |
delete | /collections/collectionId/debt-sale/allocationId/recourse |
put | /collections/collectionId/debt-sale/allocationId/recourse |
put | /collections/collectionId/debt-sale/allocationId/return |
post | /collections/collectionId/dialler-outcome |
post | /collections/collectionId/evidence-approval/processId |
put | /collections/collectionId/evidence-approval/processId |
delete | /collections/collectionId/evidence-approval/processId/cancel/reasonForCancellation |
delete | /collections/collectionId/evidence-approval/processId/reject |
get | /collections/collectionId/evidence-approval/history |
post | /collections/collectionId/flexible-arrangement/arrangementId/nil-payment |
post | /collections/collectionId/flexible-arrangement/arrangementId/token/schedule |
post | /collections/collectionId/flexible-arrangement/arrangementId/token/values |
get | /collections/collectionId/flexible-hold |
post | /collections/collectionId/flexible-hold/flexibleHoldId |
delete | /collections/collectionId/flexible-hold/flexibleHoldId/reasonForCancellation |
put | /collections/collectionId/flexible-hold/flexibleHoldId/complete |
put | /collections/collectionId/flexible-hold/flexibleHoldId/extend |
put | /collections/collectionId/flexible-hold/flexibleHoldId/review |
get | /collections/collectionId/flexible-hold/history |
post | /collections/collectionId/insolvency |
put | /collections/collectionId/insolvency/insolvencyId |
delete | /collections/collectionId/insolvency/insolvencyId/reasonForCancellation |
post | /collections/collectionId/insolvency/insolvencyId/relationship |
delete | /collections/collectionId/insolvency/insolvencyId/relationship/relationshipId/reason/removalReason |
put | /collections/collectionId/insolvency/insolvencyId/review |
get | /collections/collectionId/insolvency/history |
get | /collections/collectionId/payment-holiday |
post | /collections/collectionId/payment-holiday/paymentHolidayId |
put | /collections/collectionId/payment-holiday/paymentHolidayId/extend |
get | /collections/collectionId/payment-holiday/history |
get | /collections/collectionId/placements/history |
delete | /collections/collectionId/probate/allocationId/recall |
put | /collections/collectionId/probate/allocationId/recall |
put | /collections/collectionId/probate/allocationId/return |
post | /collections/collectionId/promise-to-pay |
get | /collections/collectionId/promise-to-pay/promiseDate |
delete | /collections/collectionId/promise-to-pay/reason |
get | /collections/collectionId/promise-to-pay/history |
post | /collections/collectionId/re-age |
get | /collections/collectionId/re-age/history |
post | /collections/collectionId/scheme/schemeId |
delete | /collections/collectionId/scheme/schemeId/cancel/reasonForCancellation |
put | /collections/collectionId/scheme/schemeId/complete |
post | /collections/collectionId/scheme/schemeId/review |
get | /collections/collectionId/scheme/history |
post | /collections/collectionId/settlement/arrangementId |
get | /collections/collectionId/timeline |
get | /collections/collectionId/treatment-eligibility |
get | /collections/collectionId/vulnerable-hold |
delete | /collections/collectionId/vulnerable-hold/reasonForCancellation |
post | /collections/collectionId/vulnerable-hold/vulnerableHoldId |
put | /collections/collectionId/vulnerable-hold/complete |
put | /collections/collectionId/vulnerable-hold/extend |
get | /collections/collectionId/vulnerable-hold/history |
put | /collections/collectionId/vulnerable-hold/review |
get | /collections/affiliates |
get | /collections/affiliates/affiliateId |
post | /collections/affiliates/affiliateId |
put | /collections/affiliates/affiliateId |
get | /collections/affiliates/search |
get | /collections/affordability-assessment-configs |
get | /collections/affordability-assessment-configs/formId |
get | /collections/affordability-assessments/forms |
get | /collections/affordability-assessments/forms/formId |
get | /collections/configuration |
post | /collections/flexible-arrangement/token/calculate |
get | /collections/products |
get | /collections/products/productIdentifier |
post | /collections/settlement/calculate |
get | /collections/settlement/thresholds |
| Method | Route |
|---|---|
get | /collections/collectionId |
get | /collections/collectionId/affordability-assessments |
post | /collections/collectionId/affordability-assessments |
delete | /collections/collectionId/affordability-assessments/assessmentId |
get | /collections/collectionId/affordability-assessments/assessmentId |
put | /collections/collectionId/affordability-assessments/assessmentId |
post | /collections/collectionId/arrangement |
post | /collections/collectionId/arrangement/arrangementId/active |
delete | /collections/collectionId/arrangement/reason |
put | /collections/collectionId/arrangement/review |
post | /collections/collectionId/arrangements/calculate |
get | /collections/collectionId/arrangements/calculate/amount |
post | /collections/collectionId/breathing-space/client |
delete | /collections/collectionId/breathing-space/client/reasonForCancellation |
post | /collections/collectionId/breathing-space/drs |
get | /collections/collectionId/collection-account |
put | /collections/collectionId/collection-account |
post | /collections/collectionId/collection-account/dmc/dmcIdentifier |
get | /collections/collectionId/insolvency/history |
get | /collections/collectionId/payment-holiday |
post | /collections/collectionId/payment-holiday/paymentHolidayId |
get | /collections/collectionId/placements/history |
post | /collections/collectionId/promise-to-pay |
get | /collections/collectionId/promise-to-pay/promiseDate |
get | /collections/collectionId/scheme/history |
get | /collections/collectionId/treatment-eligibility |
get | /collections/affiliates |
get | /collections/affordability-assessment-configs |
get | /collections/affordability-assessment-configs/formId |
get | /collections/affordability-assessments/forms |
get | /collections/affordability-assessments/forms/formId |
get | /collections/configuration |
| Method | Route |
|---|---|
get | /collections/collectionId |
put | /collections/collectionId |
get | /collections/collectionId/collection-account |
post | /collections/collectionId/promise-to-pay |
get | /collections/collectionId/promise-to-pay/promiseDate |
delete | /collections/collectionId/promise-to-pay/reason |
get | /collections/collectionId/promise-to-pay/history |
get | /collections/collectionId/scheme/history |
get | /collections/collectionId/treatment-eligibility |
| Method | Route |
|---|---|
get | /collections/collectionId/collection-account |
put | /work-item/complete |
post | /work-item/register |
| Method | Route | Roles |
|---|---|---|
get | /collections/collectionId | NewResolve, SelfServe, AgentServe, ContactDomain, BulkUpload, Voice, ChatBot, ATC |
put | /collections/collectionId | NewResolve, Voice |
post | /collections/collectionId/account-termination | NewResolve, BulkUpload, Junction |
get | /collections/collectionId/account-termination/history | NewResolve |
post | /collections/collectionId/account-termination/reversal-history | NewResolve |
post | /collections/collectionId/account-termination/reverse | NewResolve, Junction |
get | /collections/collectionId/affordability-assessments | NewResolve, SelfServe |
post | /collections/collectionId/affordability-assessments | NewResolve, SelfServe |
delete | /collections/collectionId/affordability-assessments/assessmentId | NewResolve, SelfServe |
get | /collections/collectionId/affordability-assessments/assessmentId | NewResolve, SelfServe, CollectionsPlatform |
put | /collections/collectionId/affordability-assessments/assessmentId | NewResolve, SelfServe |
post | /collections/collectionId/affordability-assessments/copy/assessmentId | NewResolve |
post | /collections/collectionId/arrangement | NewResolve, SelfServe, Junction |
post | /collections/collectionId/arrangement/arrangementId/active | SelfServe, BulkUpload |
delete | /collections/collectionId/arrangement/reason | NewResolve, SelfServe, Junction, BulkUpload |
post | /collections/collectionId/arrangement/import | BulkUpload |
put | /collections/collectionId/arrangement/review | NewResolve, SelfServe |
post | /collections/collectionId/arrangements/calculate | NewResolve, SelfServe |
get | /collections/collectionId/arrangements/calculate/amount | NewResolve, SelfServe |
get | /collections/collectionId/arrangements/history | NewResolve |
get | /collections/collectionId/breathing-space/client | NewResolve, BulkUpload |
post | /collections/collectionId/breathing-space/client | NewResolve, SelfServe, Junction, BulkUpload |
delete | /collections/collectionId/breathing-space/client/reasonForCancellation | NewResolve, SelfServe, Junction, BulkUpload |
put | /collections/collectionId/breathing-space/client/authorise-extension | NewResolve |
put | /collections/collectionId/breathing-space/client/complete | NewResolve |
put | /collections/collectionId/breathing-space/client/extend | NewResolve, BulkUpload |
get | /collections/collectionId/breathing-space/client/history | NewResolve |
get | /collections/collectionId/breathing-space/drs | NewResolve, BulkUpload |
post | /collections/collectionId/breathing-space/drs | NewResolve, SelfServe, BulkUpload |
get | /collections/collectionId/breathing-space/drs-moratorium | NewResolve, BulkUpload |
post | /collections/collectionId/breathing-space/drs-moratorium | NewResolve, BulkUpload |
delete | /collections/collectionId/breathing-space/drs-moratorium/reasonForCancellation | NewResolve, BulkUpload |
put | /collections/collectionId/breathing-space/drs-moratorium/complete | NewResolve |
put | /collections/collectionId/breathing-space/drs-moratorium/end-date | NewResolve |
get | /collections/collectionId/breathing-space/drs-moratorium/history | NewResolve |
delete | /collections/collectionId/breathing-space/drs/reasonForCancellation | NewResolve, BulkUpload |
put | /collections/collectionId/breathing-space/drs/complete | NewResolve |
get | /collections/collectionId/breathing-space/drs/history | NewResolve |
get | /collections/collectionId/charge-off/history | NewResolve |
get | /collections/collectionId/collection-account | NewResolve, SelfServe, WorkItemService, AgentServe, BulkUpload, ChatBot, Voice |
put | /collections/collectionId/collection-account | NewResolve, SelfServe, ChatBot, Junction, BulkUpload |
get | /collections/collectionId/collection-account/communication | CollectionsPlatform |
delete | /collections/collectionId/collection-account/dmc/dmcIdentifier | NewResolve |
post | /collections/collectionId/collection-account/dmc/dmcIdentifier | NewResolve, SelfServe, BulkUpload |
put | /collections/collectionId/collection-account/dmc/dmcIdentifier | NewResolve |
put | /collections/collectionId/collection-account/dmc/dmcIdentifier/auth-status | NewResolve, BulkUpload |
get | /collections/collectionId/collection-record/history | NewResolve |
post | /collections/collectionId/debt-collection | Junction, BulkUpload |
delete | /collections/collectionId/debt-collection/allocationId/recall | BulkUpload, Junction, NewResolve |
put | /collections/collectionId/debt-collection/allocationId/recall | BulkUpload, Junction, NewResolve |
put | /collections/collectionId/debt-collection/allocationId/return | BulkUpload, Junction, NewResolve |
post | /collections/collectionId/debt-sale | Junction, BulkUpload |
delete | /collections/collectionId/debt-sale/allocationId/recourse | BulkUpload, Junction, NewResolve |
put | /collections/collectionId/debt-sale/allocationId/recourse | BulkUpload, Junction, NewResolve |
put | /collections/collectionId/debt-sale/allocationId/return | BulkUpload, Junction, NewResolve |
post | /collections/collectionId/dialler-outcome | NewResolve |
post | /collections/collectionId/evidence-approval/processId | NewResolve, BulkUpload |
put | /collections/collectionId/evidence-approval/processId | NewResolve |
delete | /collections/collectionId/evidence-approval/processId/cancel/reasonForCancellation | NewResolve |
delete | /collections/collectionId/evidence-approval/processId/reject | NewResolve |
get | /collections/collectionId/evidence-approval/history | NewResolve |
post | /collections/collectionId/flexible-arrangement/arrangementId/nil-payment | NewResolve, BulkUpload |
post | /collections/collectionId/flexible-arrangement/arrangementId/token/schedule | NewResolve |
post | /collections/collectionId/flexible-arrangement/arrangementId/token/values | NewResolve |
get | /collections/collectionId/flexible-hold | NewResolve |
post | /collections/collectionId/flexible-hold/flexibleHoldId | NewResolve, Junction, BulkUpload |
delete | /collections/collectionId/flexible-hold/flexibleHoldId/reasonForCancellation | NewResolve, Junction, BulkUpload |
put | /collections/collectionId/flexible-hold/flexibleHoldId/complete | NewResolve |
put | /collections/collectionId/flexible-hold/flexibleHoldId/extend | NewResolve |
put | /collections/collectionId/flexible-hold/flexibleHoldId/review | NewResolve |
get | /collections/collectionId/flexible-hold/history | NewResolve |
post | /collections/collectionId/insolvency | NewResolve, Junction, BulkUpload |
put | /collections/collectionId/insolvency/insolvencyId | NewResolve, Junction, BulkUpload |
delete | /collections/collectionId/insolvency/insolvencyId/reasonForCancellation | NewResolve, Junction, BulkUpload |
post | /collections/collectionId/insolvency/insolvencyId/relationship | NewResolve, Junction, BulkUpload |
delete | /collections/collectionId/insolvency/insolvencyId/relationship/relationshipId/reason/removalReason | NewResolve, Junction, BulkUpload |
put | /collections/collectionId/insolvency/insolvencyId/review | Junction, NewResolve, BulkUpload |
get | /collections/collectionId/insolvency/history | NewResolve, SelfServe, AgentServe, BulkUpload |
get | /collections/collectionId/payment-holiday | NewResolve, SelfServe, BulkUpload |
post | /collections/collectionId/payment-holiday/paymentHolidayId | NewResolve, SelfServe, ChatBot, Junction, BulkUpload |
delete | /collections/collectionId/payment-holiday/paymentHolidayId/reasonForCancellation | Junction, BulkUpload |
post | /collections/collectionId/payment-holiday/paymentHolidayId/active | BulkUpload |
post | /collections/collectionId/payment-holiday/paymentHolidayId/admin | CollectionsPlatform |
put | /collections/collectionId/payment-holiday/paymentHolidayId/cancel/reasonForCancellation/admin | CollectionsPlatform |
put | /collections/collectionId/payment-holiday/paymentHolidayId/extend | NewResolve, Junction, BulkUpload |
put | /collections/collectionId/payment-holiday/paymentHolidayId/extend/admin | CollectionsPlatform |
post | /collections/collectionId/payment-holiday/paymentHolidayId/history | BulkUpload |
get | /collections/collectionId/payment-holiday/history | NewResolve, ChatBot |
get | /collections/collectionId/placements/history | NewResolve, ChatBot, SelfServe, BulkUpload |
post | /collections/collectionId/probate | Junction, BulkUpload |
delete | /collections/collectionId/probate/allocationId/recall | BulkUpload, Junction, NewResolve |
put | /collections/collectionId/probate/allocationId/recall | BulkUpload, Junction, NewResolve |
put | /collections/collectionId/probate/allocationId/return | BulkUpload, Junction, NewResolve |
post | /collections/collectionId/promise-to-pay | NewResolve, SelfServe, Voice, ChatBot, Junction |
get | /collections/collectionId/promise-to-pay/promiseDate | NewResolve, SelfServe, Voice, ChatBot |
delete | /collections/collectionId/promise-to-pay/reason | NewResolve, Voice, BulkUpload, Junction |
get | /collections/collectionId/promise-to-pay/history | NewResolve, Voice |
post | /collections/collectionId/re-age | NewResolve |
get | /collections/collectionId/re-age/history | NewResolve, BulkUpload |
post | /collections/collectionId/refresh | CollectionsPlatform |
post | /collections/collectionId/scheme/schemeId | NewResolve, BulkUpload |
delete | /collections/collectionId/scheme/schemeId/cancel/reasonForCancellation | BulkUpload, Junction, NewResolve |
put | /collections/collectionId/scheme/schemeId/complete | BulkUpload, Junction, NewResolve |
post | /collections/collectionId/scheme/schemeId/review | NewResolve |
get | /collections/collectionId/scheme/history | NewResolve, SelfServe, Voice, ChatBot, AgentServe, BulkUpload |
post | /collections/collectionId/settlement/arrangementId | NewResolve, BulkUpload |
get | /collections/collectionId/timeline | NewResolve |
get | /collections/collectionId/treatment-eligibility | NewResolve, AgentServe, SelfServe, ChatBot, Voice |
get | /collections/collectionId/vulnerable-hold | NewResolve, BulkUpload |
delete | /collections/collectionId/vulnerable-hold/reasonForCancellation | NewResolve, Junction, BulkUpload |
post | /collections/collectionId/vulnerable-hold/vulnerableHoldId | NewResolve, Junction, BulkUpload |
put | /collections/collectionId/vulnerable-hold/complete | NewResolve |
put | /collections/collectionId/vulnerable-hold/extend | NewResolve |
get | /collections/collectionId/vulnerable-hold/history | NewResolve |
put | /collections/collectionId/vulnerable-hold/review | NewResolve |
get | /collections/affiliates | NewResolve, SelfServe |
get | /collections/affiliates/affiliateId | NewResolve, AgentServe, ChatBot, CollectionsPlatform |
post | /collections/affiliates/affiliateId | NewResolve |
put | /collections/affiliates/affiliateId | NewResolve |
get | /collections/affiliates/search | NewResolve |
get | /collections/affordability-assessment-configs | NewResolve, SelfServe, CollectionsPlatform |
get | /collections/affordability-assessment-configs/formId | NewResolve, SelfServe |
get | /collections/affordability-assessments/forms | NewResolve, SelfServe, CollectionsPlatform |
get | /collections/affordability-assessments/forms/formId | NewResolve, SelfServe |
get | /collections/configuration | NewResolve, SelfServe, ChatBot |
post | /collections/flexible-arrangement/token/calculate | NewResolve |
get | /collections/products | NewResolve |
get | /collections/products/productIdentifier | NewResolve |
post | /collections/settlement/calculate | NewResolve |
get | /collections/settlement/thresholds | NewResolve |
put | /work-item/complete | WorkItemService |
post | /work-item/register | WorkItemService |
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