Help & Support
We’re here to assist you in making the most out of our platform. Whether you’re just getting started or need advanced troubleshooting, our team is ready to help.
- Interested in partnering with NewDay? We're on hand to discuss our platform offering and how it can power your business. Get in touch with us through our Business Development Team through our online form or by emailing platform@newday.co.uk.
- Have a problem with an integration, bug or incident? If you can't resolve the issue through the API documentation, please report the problem through your standard client process. If you need more information on this process, please contact your Account Manager.
- Have a documentation issue or Developer Portal feature request? If something doesn't make sense in our documentation, please reach out to us our Developer Portal team on support@newday.co.uk. We are always working on improving existing features and introducing new features to the portal. We would love to hear from you about the features you want us to consider.
Tip: Found something in our docs that isn't making sense or can be improved? Let us know by providing feedback at the bottom of the page where you found the issue.
Disclaimer: We strive to respond to all your queries at the earliest but give us 48 hours to come back to you. If the issue requires deeper investigation, we may need more time but will keep you informed via email.