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Identity & Verification

Identify and verify the customer using the IVR service.

SearchCustomers

Identify the customer by asking for certain identifiers. Available identifers include phone number, DOB, post code or account number and more.

post

/customers/search

See API reference

GetCustomerJourneyDetailsUsingCustomerRef

Retrieve the customer's application states, account states and various financial data from their customer reference.

Request Example

Request

1curl --request POST \
2  --url 'https://dapi.stg-newdaytechnology.net/customer-service/customers/search?api-version=SOME_STRING_VALUE' \
3  --header 'Api-Version: SOME_STRING_VALUE' \
4  --header 'content-type: application/json' \
5  --data '{"filter":{"givenName":"string","familyName":"string","postcode":"string","phoneNumber":"string","dateOfBirth":"2019-08-24T14:15:22Z","accountNumber":"string","customerRef":"string"}}'

Response Example

Response

JSON

1{
2  "values": [
3    {
4      "id": "0003911000001668971",
5      "customerRef": "4vMgYYLnQJ",
6      "ssoId": "J0aBUy8XBRdiZkV/3EGxtaS7rA+YwJ3bKF7n6EYZVQs=",
7      "status": "Customer",
8      "title": "Dr.",
9      "givenName": "Bloggs",
10      "middleNames": "Adam",
11      "familyName": "Joe",
12      "suffix": "",
13      "salutation": "Mr",
14      "dateOfBirth": "1970-01-01T00:00:00Z",
15      "contact": {
16        "phoneNumbers": [
17          {
18            "type": "Work",
19            "value": "020 7160 8800"
20          }
21        ],
22        "emailAddresses": [
23          {
24            "type": "Personal",
25            "value": "email@newday.co.uk"
26          }
27        ]
28      },
29      "addresses": [
30        {
31          "id": "6d1485d2-848c-4f28-9fe7-109141b081c3",
32          "format": "Manual",
33          "components": {
34            "flatNumber": null,
35            "houseNumber": "7",
36            "houseName": null,
37            "street": null,
38            "locality": null,
39            "addressLine1": "Handyside Street",
40            "addressLine2": null,
41            "addressLine3": null,
42            "addressLine4": null,
43            "townOrCity": "London",
44            "county": null,
45            "postcode": "N1C 4DA",
46            "countryCode": null
47          }
48        }
49      ],
50      "accounts": [
51        {
52          "accountNumber": "0003915000000966364"
53        }
54      ],
55      "applications": [
56        {
57          "applicationId": "93a1c2ce-c345-4057-bd5f-1a639573f00f"
58        }
59      ],
60      "scaExemptions": [
61        "scaExempt"
62      ],
63      "hasVulnerabilities": null,
64      "hasSupportNeeds": null
65    }
66  ]
67}