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Identity & Verification
Identify and verify the customer using the IVR service.
1
SearchCustomers
Identify the customer by asking for certain identifiers. Available identifers include phone number, DOB, post code or account number and more.
2
GetCustomerJourneyDetailsUsingCustomerRef
Retrieve the customer's application states, account states and various financial data from their customer reference.
Request Example
Request
1curl --request POST \
2 --url 'https://dapi.stg-newdaytechnology.net/customer-service/customers/search?api-version=SOME_STRING_VALUE' \
3 --header 'Api-Version: SOME_STRING_VALUE' \
4 --header 'content-type: application/json' \
5 --data '{"filter":{"givenName":"string","familyName":"string","postcode":"string","phoneNumber":"string","dateOfBirth":"2019-08-24T14:15:22Z","accountNumber":"string","customerRef":"string"}}'Response Example
Response
JSON
1{
2 "values": [
3 {
4 "id": "0003911000001668971",
5 "customerRef": "4vMgYYLnQJ",
6 "ssoId": "J0aBUy8XBRdiZkV/3EGxtaS7rA+YwJ3bKF7n6EYZVQs=",
7 "status": "Customer",
8 "title": "Dr.",
9 "givenName": "Bloggs",
10 "middleNames": "Adam",
11 "familyName": "Joe",
12 "suffix": "",
13 "salutation": "Mr",
14 "dateOfBirth": "1970-01-01T00:00:00",
15 "contact": {
16 "phoneNumbers": [
17 {
18 "type": "Work",
19 "value": "020 7160 8800"
20 }
21 ],
22 "emailAddresses": [
23 {
24 "type": "Personal",
25 "value": "email@newday.co.uk"
26 }
27 ]
28 },
29 "addresses": [
30 {
31 "format": "Manual",
32 "components": {
33 "houseNumber": "7",
34 "houseName": "",
35 "addressLine1": "Handyside Street",
36 "addressLine2": "",
37 "addressLine3": "",
38 "addressLine4": "",
39 "townOrCity": "London",
40 "county": "",
41 "postcode": "N1C 4DA",
42 "countryCode": ""
43 }
44 }
45 ],
46 "accounts": [
47 {
48 "accountNumber": "0003915000000966364"
49 }
50 ],
51 "applications": [
52 {
53 "applicationId": "93a1c2ce-c345-4057-bd5f-1a639573f00f"
54 }
55 ],
56 "scaExemptions": [
57 "scaExempt"
58 ]
59 }
60 ]
61}